Insurance FAQ and Info Page
Please note: As of 11/11/2025, we were notified that MDWise plans will be ending 1/1/2026. You will need to change your Managed Care Plan if you have an MDWise plan currently. Open enrollment lasts from 11/1/2025 - 12/15/2025
Does Indy Counseling Take MDWise?
As of 1/1/2026, Indy Counseling no longer accepts MDWise benefits. Those on MDWise are being reassigned by FSSA/ Indiana Medicaid due to MDWise no longer being a managed care entity with the state of Indiana. We do however accept plans through Anthem, CareSource, MHS, and traditional Medicaid.
Does Indy Counseling currently accept Anthem Commercial, Marketplace, and Medicaid Benefits?
Yes we do. Our current contract is being updated by Elevance and is due to be set by January 30th, 2026. Our current contract allows us to see commercial, medicaid, and selective marketplace plans.
Is Anthem now called Elevance?
Yes, in October of 2024 Anthem publicly announced that it was restructuring and the company would be renamed Elevance.
Who is Carelon?
Carelon is now part of Elevance and by early 2026 will be managing all of Anthem's plans and claims.
Does Indy Counseling have a Carelon Contract?
No, and we will not be joining Carelon plans unless they are willing to provide the same reimbursement as Anthem plans.
What will happen January 1, 2026, and what will I be responsible for?
We want clients to realize that their benefit card will now have Carelon contact information, but the card might not distinguish whether the benefits have a Carelon plan or an Anthem plan for mental health services. While we regret that we cannot provide you with more information on how to distinguish your benefits, we will work with you to try to figure out if your coverage has switched to Carelon. If you've been told that you still use an Anthem provider network, we are still in your network and are very excited to continue to work with you. If you were notified that your provider network now uses a Carelon provider network, we can try to offer a discounted self-pay rate for services, or can offer to try to find another provider outside of our practice. Indy Counseling Professionals will not be a part of the Carelon Provider Network.
It is imperative that you know if you have Carelon Mental Health benefits through Commercial, Marketplace, or Medicaid coverage, or if you have Anthem coverage!!!
Please continue to check our site, stay connected to your HR/Benefit Administrator. If your mental health plan changes to a Carelon-only network and you continue services with us, you will be responsible for paying for services that are not covered by your plan.